www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 2961392277
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If the signal is weak, wait for it to stabilize, then click "send OTP" to proceed. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will ensure a hassle-free shift to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After reinstalling, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, saving your UPI details, and entering your bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours to resolve. This variation in processing time is a rare exception to the app's generally efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your wallet's transaction history in the settings to verify if your withdrawal request is pending. If the funds are still not added within 24 hours, contact their care centre for assistance.
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